Job Brief

DigitLab is a full-service social media and digital marketing agency grounded in creative, design, strategy, content, development, research, and engaging interaction. Based in Durban, we are looking for a dynamic individual who loves digital and wants to be a part of an amazing team!

DigitLab is looking for a detail-oriented individual who is passionate about data analysis, strategic insight, and business reporting. Key deliverables for this role include utilising web and social analytics tools to compile client reports. Applicants for this position must demonstrate a keen interest in digital media, strong analytical skills, strict attention to detail, and an excellent work ethic.


  • Day-to-day monitoring of key metrics
  • Web and social analytics data collection and reporting
  • Website data collection and reporting
  • Online reputation monitoring, optimisation and reporting
  • Social data collection and reporting
  • Competitive benchmarking and reporting
  • Compilation of reports
  • Delivery of intelligent data-driven insight
  * These duties and responsibilities describe the general nature and level of work, but is not intended to be a comprehensive list of all activities, duties, and responsibilities that will be required of you.


  • Tertiary qualification in Market Research, Economics, or related field
  • Outstanding tertiary students still completing their studies will also be considered
  • Understanding of social media, brand strategy, and digital marketing best practices
  • Advanced knowledge and experience working with Microsoft Excel and PowerPoint
  • Passionate about data collection and reporting
  • Strong analytical, numerical, strategic, and problem-solving skills
  • Strict attention to detail
  • Outstanding verbal and written communication skills
  • Able to work independently and as part of a team
  • Exceptional time management skills, including the ability to handle multiple ongoing tasks with changing priorities
  • Able to work under pressure, and work strictly to deadline
  • Excellent interpersonal skills
  • Rigorous work ethic: goal-oriented and self-motivated
  • Proficient in quantitative analysis
  • Excellent command of Microsoft Excel
  • Working knowledge of and/or experience with social media management
  • Strong grasp of data visualisation

Please Note

  • This is an office-based position in Randburg, Johannesburg.
  • This is a junior position, best suited for someone looking to kickstart their digital marketing career.

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