At Digitlab, we are a team of digital enthusiasts working collaboratively with businesses worldwide. We’re not trying to become a big agency with lots of people. Instead, we strive to be so good at our craft that the world will stand up and notice.
We are problem solvers & original thinkers with wild imaginations, groundbreakers who get things done – always looking for ways to uncover opportunity and unlock potential.
“Our purpose is simple – to build a company that makes a significant difference to people and business. “
Mike Saunders, CEO – Digitlab
What’s our culture like?
Different is better because you weren’t born to fit in
We pride ourselves in just how diverse our teams are, with a wide variety of skills and backgrounds to draw from. Just don’t ever expect things to be bland and mediocre around here.
Some call it crazy, but we’re not scared to explore an “out there” idea – everyone thinks the impossible is crazy until it’s done. There are things that unify us, though; we’re hard workers who do everything in our power to exceed our client’s expectations. Digital courses through our veins; expect to be asked to fix the odd printer and router now that you’re part of a digital agency.
Importantly, we’re one of the most tightly-knit teams you’ll meet in this industry.
Working Here
Learn & Grow through Excellence
We’ve been called digital experts, but that doesn’t come by accident. To master our trade, we invest in our people, allowing them to learn and grow into their role here constantly. We’re committed to putting forward excellent work, finding new ways to solve problems and even challenging the impossible. We set our own bar for excellence high because we aren’t satisfied with mediocre – when our clients use our name, we want them to state that they partner with Digitlab proudly. We’ve never too proud to admit when we’re not sure of the answer, but you better believe we’re going to do our homework and come back tomorrow prepared to answer.
The Virtual Office
Remote Working with all the Perks
When you work at Digitlab, you are working with an ever-evolving team. We have a team of full-time people who work every day at Digitlab, coupled with an extensive and powerful team of partners and freelancers who you will work with on various projects throughout your time in the business. All of this work happens remotely from your home or a coffee shop of your choice. It’s what makes us able to produce great work quickly and enables us to bring the best in the world into our team when we need to.
So yes, you would need to be happy working from home. We try to get together often to meet in person, drink good coffee, and just have a good time – so you won’t be completely alone every day.
Flexitime
Work your own hours
Great work doesn’t stick to the traditional 8 to 5, and that’s especially true in a digital agency. We also understand that people aren’t robots chained to their desks to get their work done. We allow our employees to utilise flexitime to work at their pace, in their time and put the best into what they’re doing. Need to pick up something from the post office? Sure. Got to renew your driver’s license? See you when you’re done.
We know night owls appreciate flexitime since their most productive time is when others’ days are winding down. We use online task and time tracking software to ensure those hours count and that our projects stay on course.
Our rules are simple—we’re output based. We trust you to bring your best work to every deadline and manage your life, even if they overlap sometimes.
Internal Comms
Let’s be Respectful
We banned work WhatsApp groups, and for a good reason. We love what we do here at Digitlab. A little too much, sometimes. The pressure to push the boundaries and deliver on deadlines means our teams occasionally work a few more hours than they should – mainly because we love to present excellent work.
But a knock-on effect from team members working late is that internal communication would need to happen around the project’s status. In short, when one team member puts in extra hours, the pinging phone would drag everyone into working late – sometimes because it’s necessary to respond, sometimes because we’re creatures of habit that don’t like leaving a notification icon unchecked.
We use Microsoft Teams for our internal communication – a decision influenced by the ability to set quiet hours where messages will be delivered without drawing attention. The result is allowing our team to get some much-needed rest when they’re away from work.
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