Over ten years, Digitlab has been innovating in digital and building products for our clients. These Many brands are quick to enter the realm of social media, but very few crack the secret to using their content to achieve business goals. This often boils down to a misunderstanding of how social media works – instead of a one-way, owned conversation, it is a mosh pit where brands could be in good graces with their audience one day and then dragged through the mud the next. Read the full whitepaper to better understand how to make your content plan work for you.